PAYMENT METHODS
Our products are priced in USD. Please hold your mouse to the top menu and currency converter to see conversions from USD to other currencies. Please, be advised that the prices are provided for your reference only. You will be charged in your currency.
You can pay directly with your PayPal account. You can also choose a direct payment gateway to complete your purchase and make a payment with your bank card. In this case you do not need to have a PayPal account.
Please note that pleasinghouse.com does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
PAYMENT SECURITY
All transfers conducted through pelasinghouse.com are handled and transacted through third party dedicated gateways to guarantee your protection. Credit card information is encrypted using secure socket layer technology (SSL) and is not stored. We follow all PCI-DSS requirements and implement additional generally accepted industry standards. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
COUPON CODES
At checkout, you can apply coupons to your order. Click "APPLY COUPON" after entering your coupon code and the discount will be applied to your order automatically.
Please enter the coupon code exactly as you received it, with no spaces before, inside, or after. We recommend that you copy/paste the coupon code to avoid errors.
Coupons are limited to 1 Coupon per order and cannot be combined with other Coupons or Customer Special Pricing Discounts.
Coupons are subject to offer terms. Some items on our website are not eligible for coupon discounts, thus this does not apply to them.
ORDER CONFIRMATION
When you place an order, you will receive your confirmation number and order summary in 24 hours. It takes 1-3 days to dispatch the package after your order is being processed.
ORDER CANCELLATION
You can cancel an order in the “Orders” page under “My account” as long as it is not marked as shipped. If the order is marked as shipped, we cannot cancel your order unfortunately.
ORDER SHIPPING ADDRESS
The orders are shipped to the “Shipping Address” stored in your account (My account > Addresses) or to the shipping address provided at the checkout page if you do not have an account.
You cannot update the shipping address for a product marked as shipped.
If you placed an order and it is not marked as shipped yet and you want to change the shipping address, please contact our online customer support or email us at support@pleasinghouse.com within 12 hours.